Getting Started with Home Care FAQs

 

There are many home care providers, but what makes Tribute different?

Simply stated, it’s the quality of care and the outstanding customer service we provide our families. We do that by focusing on the Caregiver more than any other firm. We hire the best and provide them with the support, compensation, and growth opportunities to ensure their happiness and continued success.

 

What models of service does Tribute provide?

Tribute provides live-in care, long-hour day visits, and long-hour overnight visits. We can also provide short-hour visits when we have the proper availability to do so, which Tribute continues to expand.

 

How many different Caregivers will my loved one have?

Tribute has the goal of keeping the care team as small as possible, depending on the level of service provided (24/7 care, days, overnights, etc.). Your Client Solutions Manager will talk to you about the best fit of Caregivers for your loved one and the plan that makes the most sense to ensure you have the right Caregivers and the right level of care in place.

 

How do you ensure that Caregivers are prepared to work with my loved one?

In addition to our efforts in the hiring process of Caregivers, we have measures that are put in place to prepare our Caregivers for your loved one’s specific needs. Client Solutions Managers will meet with family members and the clients to complete a thorough and detailed care plan for our care team to follow. We’ll review the care needs with the Caregiver team and answer any questions that they may have for clarification. Our care plans are fluid documents that can be updated at any time.

 

What if my loved one and I are not sure yet?

We are happy to have our Client Solutions Manager come and meet you to discuss how home care will benefit you and your loved ones based on your specific needs. If you have never had home care in the past, we can prepare you for what to expect and learn what works best for you within your own home, so we can ensure you have a positive and uplifting experience with Tribute at every step of the way.